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Samsung Washer Error Codes and How to Fix Them

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Written by TechVill Appliance Repair Ltd. Editorial Contributors

Samsung washers are known for their durability and performance, but like any other appliance, they can encounter problems from time to time. 

One common issue that users may face is error washer codes on the display. These error codes are designed to provide information about specific issues or malfunctions in the washer. 

Understanding these error codes can help you diagnose and fix the problem quickly, without the need for professional help. 

In this comprehensive guide, we will discuss the most common Samsung washer error codes, their meanings, and how to troubleshoot and fix them.

Decoding Samsung Washer Error Codes

Among the most common are the 4E and 5E codes, indicating water supply problems, such as insufficient water or water not reaching the machine properly. 

The ND code signals a drainage issue, often caused by blockages in the drain pump filter. 

Additionally, the UE error denotes an unbalanced load, prompting users to redistribute the laundry for even weight distribution. 

Lastly, the SE code indicates a sensor problem, often related to a malfunction in the hall sensor or a connection issue. 

Familiarizing yourself with these common Samsung washer error codes can help troubleshoot and resolve issues efficiently.

Common Samsung Washing Machine Error Codes

When a Samsung washer encounters an issue, it displays an error code on its control panel. 

Each error code corresponds to a specific problem, allowing users to identify the issue and take appropriate action. 

Here are some of the most common Samsung washer error codes and their meanings:

Water Level or Leakage Error (1E, LE, 1C, LC, LC1, 1 1C, 1 LC)

This error code indicates a problem with the water level or a leakage issue. 

It is often caused by a faulty water inlet valve, a malfunctioning water pressure switch, or a clogged filter. 

To fix this error, you can check and clean the filter, inspect the water inlet valve, or replace the water pressure switch if necessary.

Not Filling Error (nF, 4C, 4E, 1 4C)

The not filling error occurs when the washer is unable to fill with water properly. 

This can be due to a clogged inlet hose, a defective water valve, or a malfunctioning water level sensor. 

To resolve the issue, you can check the inlet hose for blockages, inspect the water valve for any defects, or replace the water level sensor if needed.

Hot/Cold Error (nF1, 4C2, 4E2, CE, 14C2)

This error code indicates a problem with the hot or cold water supply. 

It can be caused by issues such as a defective water valve, a clogged inlet hose, or a faulty temperature sensor. 

To fix this error, you can check the water valves for any malfunctions, inspect the inlet hose for blockages, or replace the temperature sensor if necessary.

Jammed Button Error (E2, bE2, 6E2, BE2*, 8E2*)

The jammed button error occurs when a button on the control panel is stuck or not functioning properly. 

This can be due to debris or a mechanical issue. 

To resolve the problem, you can try cleaning the control panel, ensuring there is no debris or residue causing the buttons to stick. If cleaning doesn’t work, you may need to replace the control panel.

Voltage Error (9C1, 9C2, PF, 3E*, 2E, 9E1, 9E2, UC, 19C1, 19C2)

This error code indicates a voltage issue, such as a power failure or unstable power supply. 

It can be caused by problems with the electrical outlet, circuit breaker, or power cord. 

To fix this error, you can check the electrical outlet and ensure it is providing stable power, reset the circuit breaker, or inspect the power cord for any damage.

Door Error (dS, d5, FL, LO, L0, dE, dE1, dE2, dC*, dC1, dL, 1 dC, 1dC4, 1dC1)

The door error code indicates a problem with the door lock or latch mechanism. 

It can be caused by a faulty door lock, a misaligned door, or a malfunctioning control board. 

To resolve this error, you can check the door lock for any defects, realign the door if necessary, or replace the control board if needed.

Detergent Drawer Error (SDC, 5DC)

This error code indicates a problem with the detergent drawer. 

It can be caused by a clogged or blocked drawer, or a malfunctioning drawer sensor. 

To fix this error, you can clean the detergent drawer and ensure it is not blocked, or replace the drawer sensor if required.

Excessive Suds Error (SUd, 5UD, Sd, 5d, SUdS, 5Ud5)

This error code occurs when there are excessive suds in the washer. 

It can be due to using too much detergent or the wrong type of detergent. 

To resolve this error, you can run a rinse cycle to remove the excess suds, use the correct amount and type of detergent in future washes, and ensure the detergent dispenser is clean.

Add Door Error (ddC, dC3)

The add washer door error code indicates a problem with the add door feature. 

It can be caused by a faulty sensor or a malfunctioning control board. 

To fix this error, you can check the add door sensor for any defects, replace it if necessary, or replace the control board if needed.

Unbalanced Load Error (dc*, Ub, U6, Ur, UE, 1 Ub, 1U6)

This error code occurs when the load inside the washer is unbalanced. 

It can be due to overloading the washer, unevenly distributing the clothes, or a faulty balance sensor. 

To resolve this error, you can redistribute the clothes evenly in the washer, remove some items if the load is too heavy, or replace the balance sensor if required.

Calibration Mode (Cb, C6)

The calibration mode error code indicates that the washer is in calibration mode. 

This is not an actual error and does not require any troubleshooting or fixing. 

The washer will exit calibration mode once the calibration process is complete.

Child Lock (CL)

This error code indicates that the child lock feature is activated. 

To disable the child lock, you can press and hold the child lock button for a few seconds until the lock symbol disappears.

Downloading

This message appears when the washer is downloading and installing software updates. 

It is not an error and does not require any troubleshooting or fixing. 

The washer will resume normal operation once the update is complete.

Refill Detergent or Softener

This message indicates that the detergent or softener compartment needs to be refilled. 

It is not an error and can be resolved by refilling the respective compartments with the required amounts of detergent or softener.

As you can see, understanding Samsung washer error codes can help you resolve issues with your washer without the need for professional assistance. 

By following the troubleshooting steps mentioned above, you can easily fix common problems and ensure your Samsung washer performs optimally. 

But certain complex problems may still require professional assistance. 

In such cases, reaching out to a reliable service like TechVill for expert help can ensure a thorough diagnosis and effective resolution, safeguarding the longevity and efficiency of your Samsung washer.

Need Professional Assistance - Call TechVill!

Here at TechVill, we understand the importance of the properly functioning of your washing machines and the inconvenience of dealing with error codes. 

As a trusted appliance repair service provider in Calgary, we specialize in repairing various brands, including Samsung washers. 

Our certified technicians have the experience and expertise to diagnose and fix any issue with your washer, ensuring lasting results and your satisfaction.

At TechVill, we prioritize clear communication, customer satisfaction, and affordable services. We believe in providing transparent and honest pricing, so you can be confident in the value you receive. 

Our certified journeyman experts are equipped to handle repairs and installations, and they are always ready to provide valuable advice on maintaining and choosing robust appliances.

With our same-day or next-day appliance repair services in Calgary and surrounding areas, including Airdrie, Chestermere, Cochrane, Canmore, and Okotoks, you can rely on us for efficient and reliable solutions. 

We take pride in being a small business that cares, providing personalized service and building long-term relationships with our clients.

Don’t let Samsung washer error codes disrupt your laundry routine. Contact TechVill for professional and reliable Samsung washer repair services. 

Our team is dedicated to resolving all your appliance issues and ensuring your appliances work like new.

FAQs on Samsung Washer Error Codes

In addition to the error codes, users often have common questions about Samsung washer error codes and how to fix them. 

Here are some frequently asked questions and their answers:

To check the error code on your Samsung front-load washer, follow these steps:

  1. Press the Power button to turn on the washer.
  2. Press and hold the Start/Pause button and the Delay End button simultaneously for about three seconds.
  3. The error code will be displayed on the control panel.

To reset your Samsung front-load washer, follow these steps:

  1. Press the Power button to turn off the washer.
  2. Unplug the washer from the electrical outlet.
  3. Wait for about five minutes.
  4. Plug the washer back into the electrical outlet.
  5. Press the Power button to turn on the washer.

Fixing a Samsung top load washer with a 4E error code typically involves addressing water supply issues. 

Here’s a step-by-step guide to help you troubleshoot and resolve the problem:

  • Check Water Supply: Ensure that the water supply valves connected to the washer are fully open. Insufficient water supply is a common cause of the 4E error.
  • Inspect Water Inlet Drain Hose: Examine the inlet hose for kinks, twists, or any obstructions. Straighten out any bends and make sure the hose is not pinched.
  • Clean the Inlet Filter: The water inlet valve has a filter that may become clogged with debris over time. Turn off the water supply, disconnect the inlet hoses, and clean the filters using a soft brush or cloth.
  • Verify Water Pressure: Insufficient water pressure can trigger the 4E error. Check that the water pressure from your source meets the recommended levels for the washer.
  • Restart the Washer: After addressing the water supply issues, restart the washer and see if the error persists. If the problem persists, you may need to consult the user manual or consider seeking professional assistance.

Remember to unplug the washer before performing any checks or maintenance. 

If the 4E error persists despite your efforts, contacting Samsung customer support or a qualified technician may be necessary for a more in-depth diagnosis and resolution.

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